Frequently Asked Questions
How we approach health, wellness, and the planet.
Hotel Polaris is intentionally built, furnished, supplied, and operated to support health and wellness and environmental responsibility. Here's what that looks like in practice.
Designed with intention
Architecture and materials chosen for performance, longevity, and a lighter environmental footprint - starting with our signature breeze block wall.
Healthy on purpose
Every furnishing across guestrooms, lobby, F&B, and spa is independently verified by MindClick for healthy interiors, responsible sourcing, and circularity.
Less waste, every stay
Day-to-day operations - including our Boomerang Water bottle program - keep materials in circulation and out of landfills.
01 - Built
How is Hotel Polaris built for sustainability?
Every angle of the property's signature screen wall was refined through countless hours of manual fabrication and testing. In BLUR's in-house fabrication workshop, architect Jeremy hand-crafted molds, tested patterns, refined shapes, and started over - again and again - until the geometry was exactly right. The result is a perforated concrete screen wall that does what great design always does: it lets light and air move through.
Passive cooling & ventilation
The perforated structure encourages cross-ventilation and steady airflow, lowering indoor temperatures and reducing reliance on energy-heavy HVAC systems.
Daylighting & less artificial light
Cut-out patterns filter and diffuse sunlight - bringing ample natural light deep into a space while maintaining privacy and cutting daytime electricity demand.
Resource-efficient materials
Cast from concrete (often with recycled aggregates and cement substitutes), breeze blocks skip the high-temperature kiln firing that traditional clay bricks require, lowering their overall production footprint.
Built to last with low maintenance
Concrete masonry resists pests and moisture, eliminating the chemical treatments and repainting that wood or metal screens require - beautiful for decades with minimal upkeep.
02 - Furnished & Supplied
How are the interiors furnished and supplied?
Choosing Hotel Polaris means embracing a stay rooted in innovation, sustainability, and holistic well-being. We design our spaces with low-impact materials — repurposed wood fibers, Oeko-Tex® certified textiles, low-VOC finishes — and reduce waste and energy through long-lasting design and smart resource systems. Our full interior collection has been independently verified by MindClick. Three principles guide every selection:
Healthy Interiors
Materials certified free of harmful VOCs by Oeko-Tex®, GreenGuard, Intertek, and similar third parties.
Materials Sourcing
Repurposed wood fibers, recycled content, and industry-waste inputs that reduce reliance on virgin resources.
Circularity
Reusable and recyclable materials, recycled-content packaging, and post-consumer recovery programs like PaintCare®.
Ethical Manufacturing
Many products come from factories third-party certified for fair labor practices and active greenhouse-gas reduction.
Explore by space:
Guestrooms Where the day winds down.
Composed of 70% repurposed wood fibers. Packaged in 92% plant-based materials.
GreenGuard certified to meet harmful VOC limits and maintain healthy indoor air quality. Participated in PaintCare® since 2009, recycling post-consumer paint.
Composed of 27% recycled materials. Green Label Plus certified to maintain healthy indoor air quality.
Reusable and recyclable fabric at end of use. Oeko-Tex® certified free of harmful VOCs.
100% recyclable/reusable packaging minimized to reduce material usage. Oeko-Tex® certified free of harmful VOCs.
Lobby & Public Spaces Where you arrive and gather.
Designed for durability and adaptability, and to be reused at the end of the product's commercial lifecycle. Composed of 77% sustainable raw materials.
GreenGuard certified to meet harmful VOC limits. Composed of 15% recycled or reclaimed materials.
Composed of 90% recovered/reclaimed raw materials. Packaged in 100% sustainable materials. Declare label, Oeko-Tex®, and Blue Angel certified free from harmful chemicals.
Composed of 90% recovered/reclaimed raw materials. GREENGUARD Gold certified to meet strict chemical standards and free of harmful VOCs.
Recyclable and reusable at the end of its life — avoiding landfill waste and serving as material for other applications. OEKO-TEX® certified compliant with chemicals of high concern lists.
Food & Beverage Where flavor meets thoughtful design.
GreenGuard certified to meet harmful VOC limits. Participated in PaintCare® since 2009, recycling post-consumer paint.
Made of 90% recovered or reclaimed materials. Intertek certified free of harmful VOCs.
Shipped in packaging made of 95% rapidly renewable materials. Reusable — reducing carbon by avoiding landfill waste and extending its lifespan through other applications.
HPD certified to meet strict harmful chemical standards. Composed of 9% rapidly renewable materials.
Composed of 100% recycled plastic material. FloorScore certified to meet strict harmful chemical standards.
Spa Where you slow down.
GreenGuard certified to meet harmful VOC limits. Participated in PaintCare® since 2009, recycling post-consumer paint.
Shipped in 100% reusable packaging with 100% plant-based content. Manufacturing facility is committed to tracking and minimizing carbon emissions throughout the production process.
Produced in a factory certified for fair labor practices, prohibiting forced or child labor. Third-party certified to meet strict chemical standards.
Packaging optimized to reduce/eliminate the need for interior packaging. 13 factories with efforts in place to track/reduce greenhouse gas emissions.
Oeko-Tex® certified free of harmful VOCs. Factory has achieved reductions in carbon emissions. 100% recyclable/reusable packaging.
03 - Operated
How does Hotel Polaris operate sustainably day-to-day?
Single-use plastic isn't part of the story at Hotel Polaris. Through our partnership with Boomerang Water, glass bottles stay in continuous circulation: collected, sanitized, and refilled on-site, then placed back in guestrooms for the next stay. Every bottle truly comes back around.
No single-use plastic
Glass bottles replace disposable plastic in every guestroom - diverting waste from landfills and waterways.
Closed-loop on-site
Sanitization and refill happens on property, eliminating the carbon footprint of shipping bottled water.
A $35* plus tax per room daily charge will be added to the daily room rate. This charge allows guests to enjoy many services and amenities without having to incur miscellaneous charges. The Hotel Polaris Amenity Services Fee includes the following (exclusive of taxes):
- Daily Self – Parking ($35/Night Value)
- Premier In-room Wireless high-speed internet (5Mbps)
- PressReader all-you-can-read (exclusive access to over 7,000 of the world’s top publications on the device of your choice)
- Unlimited local telephone calls
- Unlimited Lavazza in-room coffee
- Unlimited ultra-filtered bottled water (property wide refilling stations)
- Sporting equipment & games (ping pong, pool, cornhole, bocce ball, and more)
- 10% off Ascend Spa Services
- 10% off Flight Simulator Experiences (not-applicable to group events)
- 10% off all Grab n’ Go food and beverage (excludes alcohol)
- Pool Towel Services (Seasonal)
- 24 Hour Fitness Center access
- Santa Fe Trail access via Hotel Polaris Trailhead
A: Hotel Polaris is located outside of the North Gate of the U.S. Air Force Academy in Colorado Springs.
A: Yes, all guests are welcome at Hotel Polaris! The building is located outside of the U.S. Air Force Academy security checkpoints, so no ID is necesary.
A: Check-in is at 4:00pm local time and check-out is at 11am. Please call ahead to inquire about an early check-in.
A: You do not have to be a guest to experience our flight simulators. Must be 12 years or older to operate the simulator. Experience the thrill of flying and make a reservation today!
A: Yes, we are dog welcoming!
A: Hotel Polaris offers six diverse dining options that capture the flavors and heritage of the Pikes Peak Region.
A: You do not have to be a hotel guest to dine at the food and beverage outlets inside Hotel Polaris. We welcome the community to dine with us. Make a reservation on Opentable.
A: Yes, Hotel Polaris offers a variety of special packages and rates to enrich the guest's experience.
A: Hotel Polaris is conveniently located to many attractions such as:
- Air Force Academy
- Garden of the Gods
- Pikes Peak
- Cheyenne Mountain Zoo
- Manitou Springs
A: Hotel Polaris offers both self-parking and valet parking. Self-parking is complimentary as it is included with the amenity fee, and overnight valet parking costs $35 per night for (1) vehicle.
A: Yes, pool deck cabanas can be reserved by hotel guests. Stay tuned for more details about reservations.
A: Hotel Polaris operates as a cashless property. All transactions must be completed using credit cards, debit cards, or mobile payment methods. For guest convenience, a cash-to-card kiosk is available in the hotel lobby. While guests are welcome to offer cash gratuities to team members, please be advised that the hotel is unable to provide change.
A: Yes, the hotel pool is heated to a comfortable 84 degrees 365 days a year. Whether soaking in the sunshine or enjoying a quick plunge in a beautiful snowstorm – join us for a splash.
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A: Hotel Polaris is officially rated as a AAA Four-Diamond hotel according to the American Automobile Association’s (AAA) Diamond rating system.
